NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: Business Communication
Internal Assignment Applicable for December 2022 Examination
Assignment Marks: 30
All Questions carry equal marks.
All Questions are compulsory
All answers to be explained in not more than 1000 words for question 1 and 2 and for
question 3 in not more than 500 words for each subsection. Use relevant examples,
illustrations as far as possible.
1. Poorly written rejection letters can be detrimental to your organization’s image. What
will you bear in mind while drafting a rejection letter to a job applicant? (10 Marks)
2. You are entrusted with the responsibility to train a fresh batch of Graduate Trainees that
have joined your organization on ethical behaviour. Highlight the differences between
3. Nishka is creating the content for the FAQ section of her organization’s website. Based
on the client feedback, there is one important issue that needs to be addressed. She needs
to develop a powerful paragraph providing a solution to this recurring issue. As a
communication expert, you have to guide Nishka to write the answers to such issues
a. Briefly explain to Nishka, the five ways in which paragraphs can be developed.
b. Develop a well-structured paragraph of 4-5 sentences to resolve the customer issue
employing the problem and solution technique. (5 Marks).